CUSTOMER SURVEY Customer Survey Name * Name First First Last Last Email * Address of Property Serviced: * Address of Property Serviced: Address of Property Serviced: Address of Property Serviced: City City State State Zip/Postal Zip/Postal Office & Customer Care Timely Response to Calls/Emails 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Courteous & Professional 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Ability to Answer Questions 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Optional Notes on Office/Customer Care: Sales / Account Manager Timely Response to Calls/Emails 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Courteous & Professional 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Ability to Answer Questions 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Quality of Proposal / Inspection 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Optional Notes on Sales / Account Manager Field Supervisor / Operations Manager Courteous & Professional 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Communication of Start Date & Schedule 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Ability to Answer Questions 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Ability to Correct Issues 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Optional Notes on Field Supervisor / Operations Manager Job Site Workers Courteous & Professional 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Communication During Project 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Quality of Workmanship 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Safety Requirements Met 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Clean Up / Housekeeping 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Ability to Meet Schedule 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Optional Notes on Job Site Workers Section How did we meet your expectations of PRICE? Didn't Meet Expectations What I Expected Better Than Expected How did we meet your expectations of SERVICE? Didn't Meet Expectations What I Expected Better Than Expected Should the need arise, would you do business with BURNS & SCALO again? Yes No Thank you for your business! Would you please leave us a Google Review? How Likely are you to recommend BURNS & SCALO to a friend of colleague? 1 2 3 4 5 6 7 8 9 10 1 - NOT AT ALL 10 - EXTREMELY LIKELY How Did You Hear About Us? Any Additional Comments: Captcha Submit If you are human, leave this field blank. Δ Talk to a Roofing Specialist Inner Page Contact Form - Footer Roof Type * Flat Pitched User Info First Name * Last Name * Email * Phone Message * User Message Address Line 1 * Address Line 2 City * State * Zip Code * reCAPTCHA CONTACT US If you are human, leave this field blank. Δ
